CaseMap Subscription Maintenance includes our Call With ANY Question Support. — Please contact us with any and all questions, not just with technical issues. You'll find our Support Team is dedicated to providing EXCELLENT service to our clients.
Customer support contact options:
- Telephone support is available at (904) 373-2160 from 9:30 a.m. - 6:00 p.m. ET Monday through Friday.
- You can also submit questions to us via e-mail at casemap.support@lexisnexis.com.
Complimentary Phone Sessions - Learn the Fundamentals!
We offer 60-minute complimentary phone sessions to teach you the fundamentals of CaseMap. Eash session is conducted one-on-one and is hands-on with the software. The same types of sessions are available via live Webinars scheduled each week. Class enrollments are limited to 15. Call 904-273-5000 to sign up!
Free Webinars
Posted at the Webinar Center are a collection of over 50 pre-recorded events. You are welcome to view the pre-recorded sessions anytime at no charge.