Setup and Config

Does Concordance Image.exe have to be in the same directory as Concordance.exe?
The Concordance Image installation file defaults to “C:\Program File\Dataflight\Opticon” for version 8 and “C:\Program Files\Lexisnexis\Concordance Image” for version 9 and up. Concordance's default directory, but Concordance Image can be installed anywhere you like. Just be sure to include the associated files (CDIRW32D.dll, PDIRW32D.dll, VDIRW32D.dll).

How can I ensure Concordance Image opens up as the default viewer when I click on the camera icon?
Check each user's settings in Concordance under "Tools| Preferences| Viewer", the default viewer for a user is set through "Apply settings to: All Databases". These settings should be as follows:

Each user/workstation must set their default viewer ("All Databases") correctly for Concordance Image to open properly. If you are using the default viewer settings, please insure that the settings for the above (Viewer: ViewerDDEServer, etc) are all blank in "Apply settings to: Current Database". This will ensure that Concordance Image launches properly.

Is there an easy way to automatically tile Concordance and Concordance Image when using both?
This is a function controlled by Windows, not Concordance. If Concordance and Concordance Image are the only applications open, you could have Windows tile them vertically (right click on the desktop or "Start Toolbar") to display them side-by-side. The only other way is to manually resize your windows side by side. Or hold the CTRL key down select the multiple icon in the window application bar at the bottom of the screen. Select Concordance Image and Concordance then right click on one of the applications and select "Tile horizontally" or "Tile Vertically".

Image Viewing

When you do a search, the keyword is highlighted in browse view. If you click on the Camera button to display the image of that document, would that word be highlighted as well?
No, a search in Concordance has no direct effect on the image (such as highlighting). Remember, TIFF images are simply "pictures of text," not actual text. Concordance would have no way of referencing or highlighting the picture of the word.

What image formats does Concordance Image recognize?
Concordance Image accepts images in the following formats: tiff, pcx, bmp, jpeg, gif and lv (note: Concordance also imports .pdf files directly). The majority of our clients deal with "Group 4 .tif" images.

How are images indexed within Concordance Image, so they work seamlessly with Concordance?
Concordance Image contains a function called "Register Imagebase," which creates the necessary cross-reference files to link the images to the Concordance documents. Once an imagebase is registered, a user will typically run a query to isolate documents in Concordance and then pull open the associated images in Concordance Image. Images can be redacted, highlighted or notes can be placed on the image(s) by the user.

When I make a Redaction (Redline) where is this information being stored?
Redlines AKA Redactions, Highlights etc are stored in a separate database that has the same name as the master database – Redlines. This is where redlines are stored not on the image. Having the Redlines database enables you to do a global edit and replace of color, fonts, and also allows for synchronization and replication.