Librarian Relations Group
Cindy Spohr
Cindy is a Team Lead for the LexisNexis Customer Consulting Group, and has held various positions within the company since 1985. Prior to joining LexisNexis, Cindy was the Law Librarian at Smith & Schnacke, A Legal Professional Association, where she managed four libraries for 140 attorneys in three cities.
As a Team Lead Cindy manages the day-to-day operations of the Customer Consulting Team in the east and midwest, including working directly with LexisNexis customers, the Information Professional Consultants and the Librarian Relations Consultants. In addition, Cindy champions Customer Consultant projects, and customer communication vehicles, such as the InfoPro Web site, newsletters, and tradeshows. Cindy is a member of the American Association of Law Libraries, Special Libraries Association and the Ohio Regional Association of Law Libraries. She is currently the Vice Chair of the AALL Public Relations Committee. Cindy attended Indiana University, where she received a B.A. in Psychology and English and an M.L.S. In 1993, she completed the M.B.A. program at the University of Dayton.
"LexisNexis has always recognized the importance of librarians in the information industry and in the organizations of our customers. Support of the American Association of Law Libraries and the Special Libraries Association at both the national and regional levels, a newsletter for librarians, professional development programs, and special training for librarians were all done by LexisNexis prior to formalizing them into one area -- the Customer Consulting Group. The Information Professional Consultant group was formed in 1991 and the Librarian Relations Group was formed in 1993. The two groups were merged in 2008. Through the years our focus and mission remain unchanged: To provide you with expert training and personalized support to help you succeed, and to represent your interests and concerns to LexisNexis management, sales, marketing and product development.”
Recent articles written by Cindy Spohr:
AALL Spectrum (May 2008) Let's Give Them Something to Talk About by Cindy Spohr
Getting to Know Cindy
The biography above details Cindy’s professional qualifications and experience. Now it’s time to get to know Cindy, the person. Cindy reveals a few cozier insights about herself in the questions below.
1. What technology has transformed your life, you can’t imagine living without it now, and why?
Spelling is not a strength of mine, so Spellcheck is a requirement for me.
2. If you won a trip to anywhere in the world, where would you go, and why?
I would like to tour the islands of the world. I love the water, sand, etc. and there are lots of great islands to visit!
3. You are traveling around the world, and only have room for two books. Which two do you take and why?
What a hardship, only two books! Maybe there are public libraries nearby, or I could load audio books on my iPod®. If limited to only two to carry in print with me, I would take the following because I have read each of them numerous times so I know that I will enjoy them again and again:
Rules for Aging: A Wry and Witty Guide to Life, by Roger Rosenblatt. Laugh-out-loud funny and insightful.
Charlotte’s Web, by E.B. White. It’s a classic that holds up in rereading.
4. Tell me a song that when you hear it, you always get a smile on your face.
Anything by Fleetwood Mac.
5. What are two of your favorite web sites, and why?
Zappos.com because of the huge selection of shoes, great customer service, and shipping is always free!
Amazon.com® since it’s all about books.
Articles
LexisNexis® Librarian Relations Group ... Celebrating a Milestone - 15 years!
Where were you in 1993?
Were you working in the information profession 15 years ago?
Did you realize you were right in the middle of a major knowledge revolution?
It’s fun to look back now (with hindsight’s perspective) at that time period....
LexisNexis® Total Practice Solutions: Why?
Look at the historical foundation of LexisNexis® products and services, and you’ll find it carefully centered on online research. And you can probably guess the reasons for its origin.
When LexisNexis services entered the legal market place,...
Fulfilling the Promise: A Progress Report on the LexisNexis® Total Practice Solutions Strategy
Last year at this time, I asked you to look forward as LexisNexis introduced Total Practice Solutions, an expanded enterprise vision that included integrated tools and resources to help your organization achieve excellence in the business of law as well...
Make the Transformation! Morph From Human Routing Machine into Current-Awareness Wizard
Providing the right information , at the right time , in the right format is such a challenge today. As I talk with law-librarian colleagues around the country, I have learned that this is one of the tallest hurdles you face day after day. The practice...