Online Assistance for Your Print & CD Titles (May 21, 2008)
Missing an invoice? Find and print it quickly. Want to view last month's statement? You can. Need to view your subscription information? No problem. Do all this and more from your computer, anytime, at your convenience using the LexisNexis® Print & CD Service Center.
Also, you can easily connect to the Print & CD Service Center from the log on screen at www.lexis.com. Scan the drop down list of Additional Products in the center of the screen until you find the Print & CD Service Center. Select that name and you are taken to the Center.
The Print & CD Service Center provides assistance for your Matthew Bender®, Michie and Shepard's® titles. Some of the things you can do at this site include:
- Print an invoice with a click
- Make a payment
- Allocate credit to open invoices
- Request a refund
- Change your address
- View statements
- Review unbilled activity
- Find a payment address
- Make a claim
- Request missing pages
- View current subscription information
- Renew service subscriptions
- Track your orders
- Review subscription notices
- Review order status
- Send us your feedback
A special FAQ page covers specific details on how to most effectively use the Print & CD Service Center. Topics addressed include:
- Technical issues, such as security and browser requirements
- Technical Support phone number and email address
- Help using the web site
- Tips on printing statements and invoices
- Common billing inquiries
- Order status, tracking shipments, reviewing subscription notices and more
- Subscriptions and their associated details, renewal contracts and more
If you still have questions, a Customer Service representative would be glad to assist you. Please call 800-833-9844 between the hours of 8:00 a.m. and 8:00 p.m., Eastern Time, Monday - Friday.
