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Regulatory Issues and Compliance
1/18/2008 1:06:52 PM EST
Jim Poolman
Former North Dakota Insurance Commissioner Jim Poolman on Minnesota v. Allianz Life Insurance Company
Posted by Jim Poolman
consultant, former North Dakota Insurance Commissioner

Attorney General Lori Swanson in early 2007 filed and settled what some would consider a groundbreaking lawsuit that accused Allianz Life Insurance Company of violating Minnesota’s suitability laws in the sale of deferred annuities to senior citizens. Former North Dakota Insurance Commissioner Jim Poolman calls upon his experience as Chairman of the National Association of Insurance Commissioners’ Life Insurance and Annuities Committee to analyze the allegations against Allianz, the governing statute’s definition of suitability and the stipulated relief set forth in the parties’ settlement. Poolman also outlines the next steps that Allianz must take under the settlement and suggests some lessons that insurers may take away from the settlement in terms of making suitability determinations and otherwise complying with suitability laws.
 
Poolman writes:
 

"Regulators’ desire to hold insurance companies accountable for their sales practices and the practices of those producers contracted to sell for them is becoming more and more popular. Even though Minnesota law is vague when it comes to defining suitability, or what specific “reasonable grounds” are required for a company or producer to believe the annuity product being sold is suitable for the consumer, this settlement agreement sets out guidelines for what may be expected when selling these products, not only in Minnesota but elsewhere. . . . .  One has to think that juries will tend to fall on the side of the consumer against the insurance company. That is just the optics. As one who has been involved in the regulatory and legislative processes, sometimes laws and regulations are often drafted vaguely. Right or wrong, this is done so that the powers of regulators are expanded over the regulated, so that overarching settlements like the Allianz agreement can be achieved.  . . . . One important lesson to be taken from this settlement," Poolman continues, "is that regardless of what the internal processes are in place for insurance companies to determine suitability, there should be constant review of these policies and procedures. Gathering more information from applicants rather than less can be a strong defense against a mandate to retroactively determine whether or not a product was suitable, as is prescribed in the Allianz settlement."

 

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