Frequently Asked Questions (FAQ's) About lexisONE Community®
1. How can I retrieve my lexis.com® research system ID generated through the lexisONE® Community?
2. What is the lexisONE® Community?
3. What product features are offered through the lexisONE® Community?
4. How do I register for the lexisONE® Community?
5. How do I log on to lexisONE® Community?
6. What do I do if I forget my lexisONE® Community user name and password?
7. Where can I update my personal settings and/or access my accounts?
8. How much does the lexisONE® Community cost?
9. Is the lexisONE® Community secure when I enter my credit card information?
10. Is the lexisONE® Community secure when I enter client-specific information for an interactive form?
11. Will lexisONE® Community carry advertising?
12. What is the difference between lexisONE® Community and the lexis.com® research system?
ANSWERS:
1. How can I retrieve my lexis.com® research system ID generated through lexisONE® Community?
After logging into lexisONE® Community go to top of page and click on "Account Details." At the "Your lexisONE Community Account" screen click on Check or access current research package subscriptions. This will bring you to the CURRENT PURCHASES page where you can see your ID number for each type of subscription purchased.
2. What is lexisONE® Community?
lexisONE® Community is a unique online community and research resource designed to meet the day-to-day practice demands of individual attorneys. View more details. [link to about lexisONE Community page]
3. What product features are offered in lexisONE® Community?
For assistance with selecting subscription packages: lexisONE Sales Support -800-539-4722 Option 1.
4. How do I register for lexisONE® Community?
lexisONE® Community registration is a FREE service. Select "Create an Account" from the top of any page. Complete the required information on the registration form and specify your own case sensitive user name and password. Click the Accept button at the bottom of the form.
5. How do I log on to lexisONE® Community?
If you have already registered and have a lexisONE® Community user name and password, just click "Sign on" from the top of any page. Enter your case sensitive user name and password, and click the "Sign on" button.
6. What do I do if I forget my lexisONE® Community user name and password?
Please call 800-539-4722 Option 3, a LexisNexis representative will confirm ownership of the account and will provide you with your user name and assign you a temporary password.
You may also select the FORGOT PASSWORD option on the login page or via the Account Details link. On this page you will be asked to provide the email address used when registering for the site as well as your user name. Or you may call 800-539-4722 Option 3 and a representative will assist you.
You may also select the FORGOT PASSWORD option on the login page or via the Account Details link. On this page you will be asked to provide the email address used when registering for the site as well as your user name.Or you may call 800-539-4722 Option 3 and a representative will assist you.
7. Where can I update my personal settings and/or access my accounts?
Select "Account Details" from the upper navigation bar. Here you can edit your user profile and various subscription information.
You must be logged in to the lexisONE® Community in order to view Account Details.
8. How much does lexisONE® Community cost?
The majority of the content offered through the lexisONE Community is free including registration. However there are some products and services that are offered at flexible costs created for the individual attorney.
9. Is lexisONE® secure when I enter my credit card information?
Yes. LexisNexis® Group believes in the highest levels of security for both our customers and our own business. Secured Sockets Layer (SSL) is the standard encryption protocol we use to provide a secure connection. With SSL in place, information is encrypted before it is transmitted between your computer and LexisNexis® , blocking any attempt to observe this information by another party. You are notified as you enter a secured Internet page and as you depart the secured Internet page. You can look for these indicators prior to and following the transmission of your LexisNexis® ID, client matter code, and search information. You should know, however, that SSL encryption may result in slightly slower system performance.
10. Is lexisONE® Community secure when I enter client-specific information for an interactive form?
Yes, the information entered on an interview sheet when completing a form is secure.
11. Will lexisONE® Community carry advertising?
Yes. A limited and discrete amount of advertising will be included on lexisONE®.
12. What is the difference between lexisONE® Community and the lexis.com® research system?
The lexisONE® Community provides access to free case law for the past ten years to select courts and full history of US Supreme Court. The lexis.com® research system provides access to thousands of databases and sources, with all coverage dates available for each source. The lexis.com® research system also provides access to additional features, such as:
• Lexis® Search Advisor - a finding tool for legal materials based on areas of law and related legal topics.
• Shepards® Citations Service - provides the tools you need to determine the usefulness and validity of legal documents for your research, as well as to find additional supportive documents.
• Case Law Summaries, Cite List Overviews, and Core Concepts - Case Law Summaries provide the Procedural Posture, the Overview and the Outcome of case law documents to quickly give you the essence of a case. Cite List Overviews show you which cases are most relevant to your research. Core Concepts identify the major points of law found in an opinion, expressed in the actual language of the court.
• And much more!
To subscribe to the lexis.com® research system, contact the New Sales department at 1.800.227.4908 or use our online form.